Terms & Conditions

Right to Cancel

 

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period willexpire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.


To exercise the right to cancel,you must inform us (Azany Aguilar - Breite Strasse2b, 37077 Gottingen Germany – Tel. +49 1745605925 - +39 3460090941 - From 8:00am to 12:00am -  eMail: info@murano-glass.net) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).


You may use the attached model cancellation form, but it is not obligatory.


To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exerciseof the right of cancel before the cancellation period has expired.

 

Effects of cancellation

 

If you cancel this contract, wewill reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us),without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. Wewill make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.


We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, withoutundue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract tous. The deadline is met if you send backthe goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

 

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.


Once you have notified us that you wish to cancel the contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 14 days of your cancellation.

 

Exchanges


We do exchange goods, if they are defective, damaged or  you have received the wrong item. In circumstances where you consider that a product is defective, you should promptly contact us at info@murano-glass.net with details of the product and the defect. You can send a picture of the item you consider defective to:  info@murano-glass.net


If you are eligible, we will send you a replacement product or we will refund the entire amount through Paypal.


If you are enable to download your invoice, please, do request your invoice at: info@murano-glass.net

 

 

GENERAL INFORMATION

 

Delivery policy


All orders are subject to product availability. If an items no longer produced at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

 

 

 

Delivery time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as aguide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day means Mondayto Friday, except holidays. Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices,delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

Damaged Items in Transport

If there is any damage to the packaging on delivery, contactus immediately at info@murano-glass.net

 

 

TERMS OF SERVICE

 

 

This website www.murano-glass.net is operated by Azany Luxury of Azany Aguilar. The terms “we”, “us”, and “our” refer to Azany Aguilar. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers,merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

 

 

 

Use of our website

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state or province of residence and are legally capable of entering into abiding contract.

You agree to not use our website to conduct any activity that would constitute a civil or criminal offense or violate any law. You agree-not to attempt to interfere with our website’s network or security features root gain unauthorized access to our systems.

You agree to provide us with accurate personal information,such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

 

General Conditions

We reserve the right to refuse service to anyone, at anytime, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing anyaspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that youagree to any changes.

You agree that we will not be liable to you or any thirdparty for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

 

Products or services

All purchases through our website are subject to productavailability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.

 

Prices

Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Euro.

We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or re sellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the color and design of our products are displayed as accurately as possible on our website.

 

Indemnification

You agree to defend and indemnify us, and hold us and our affiliates harmless,, and our and their respective directors, officers, agents,contractors, and employees against any losses, liabilities, claims, expenses(including legal fees) in any way arising from, related to or in connection with your use of our website, your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but not limited to, any third party claim that any information or materials provided by you infringe upon any third party proprietary rights.

 

Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

 

Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

 

Headings

Any headings and titles herein are for convenience only.

 

Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

 

Governing Law

Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the State of Niedersachsen-Germany, without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province Hanover - Germany and you irrevocably consent to the exclusive jurisdiction and venue of such courts.

Azany Luxury
Santa Croce 4,Venice,
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