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What we grant:
-Insurance for all shipments
-Ongoing assistance wherever is needed, until you receive your items at home
-Shipment tracking on our online website
-An estimated delivery time will be provided to you once your order is placed.
-Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within business days of the date of your order. Business days means Monday to Friday, except holidays. Please note we do not ship on [Sundays].
We do ship from Murano Island, Venice-Italy.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires,physical possession of the last good.
To exercise the right to cancel, you must inform us (Azany Aguilar - Breite Strasse 2b, 37077 Gottingen Germany – Tel. +49 1745605925 - +39 3460090941 -From 8:00am to 12:00am; eMail: email@example.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post ore-mail).You may use the attached model cancellation form , but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation periodhas expired. If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us),with out undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may with hold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your with drawal from this contract tous. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics
We do exchange goods if the items are defective or damaged . In circumstances where you consider that a product is defective, you should promptly contact us at firstname.lastname@example.org with details of the product and the defect. You can send a picture of the itemyou consider defective.
It will be simple, just contact us, show that you are eligible, we will send you are placement product or we will refund the entire amount. Azany Luxury organizes and pays the return.
*Note: Poste Italiane (Italian post office website) is redacted in Italian language. Please feel free to contact us at any time for elucidations.